Understand the different responsibilities of a charter broker and the licensed carrier operating your flight.
The operator
The operating carrier supplies aircraft and crew and makes operational and safety decisions under its approvals. Its identity, aircraft and commercial authority should be clear before confirmation.
The broker
A broker records the journey requirements, sources aircraft, compares commercial and practical details, facilitates contracting and coordinates communication.
What the traveller should receive
Before commitment, ask for operator identity, aircraft type, expected tail where available, total price assumptions, cancellation terms and a clear explanation of any substitution right.
Official sources
Official sources
Regulatory references used for this article. The current rules and competent authority publications apply.