Brokerage role
Swiss Jet Office acts as an independent charter broker. The licensed carrier named in the confirmed proposal operates the flight and retains operational control.
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Terms of service
These website terms explain the brokerage role. A specific charter is governed by the written quotation, brokerage agreement and operating carrier terms.
Quotes and confirmation
Website estimates and availability indications remain indicative. A charter becomes binding in accordance with the accepted written proposal, the brokerage agreement and the applicable carrier terms. Required passenger information and payment follow those documents.
Changes and cancellation
Operator substitution, schedule changes, cancellation, refunds and passenger obligations follow the accepted offer and carrier terms. Weather, permits, slots and safety decisions may affect operation.
Website information
Aircraft specifications are manufacturer or reference figures. The confirmed proposal states the aircraft, configuration and performance assumptions for the requested journey.
Ground transport and ancillary services
When requested, Swiss Jet Office may arrange ground transport through an independent provider. Availability, provider, vehicle category, pickup details, price, cancellation terms and the party responsible for performing the service are governed by the written confirmation and applicable provider terms. No vehicle or chauffeur preference is binding until confirmed in writing.