Brokerage role
Swiss Jet Office acts as an independent charter broker. The licensed operator named in your booking documents conducts the flight and retains operational control.
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Terms of service
These website terms explain our role as a broker. Your charter is governed by the written quote, brokerage agreement and operator’s terms.
Quotes and confirmation
Prices and availability shown on the website are indicative. Your charter becomes binding under the accepted written quote, brokerage agreement and applicable operator terms. Those documents also set out the required passenger information and payment arrangements.
Changes and cancellation
Changes of operator, schedule changes, cancellations, refunds and passenger obligations are governed by the accepted quote and the operator’s terms. Weather, permits, slots and safety decisions may affect the flight.
Website information
Aircraft specifications are published by manufacturers or provided for reference. Your confirmed quote states the aircraft, cabin layout and performance assumptions for your journey.
Ground transport and ancillary services
On request, Swiss Jet Office may arrange ground transport through an independent provider. The written confirmation and applicable provider terms govern availability, provider, vehicle category, pick-up details, price, cancellation terms and responsibility for the service. No vehicle or chauffeur preference is binding until confirmed in writing.