Frequently asked questions
Answers for planning a private flight.
The operator and details of your journey determine the answer. Your adviser will explain what applies to your flight.
Request a quoteWho operates my flight?
The licensed operator named in your booking documents conducts the flight. Swiss Jet Office arranges the charter and remains your point of contact.
When will I receive a quote?
We email your quote the same day. If you are flying within the next 24 hours, please call +41 44 589 65 95.
What should I check in a quote?
Check positioning flights, cabin layout, cancellation terms, luggage capacity, airport access, operator suitability and the total price.
Can I travel with pets?
Pet acceptance, required documents, cabin rules and cleaning charges depend on the operator, aircraft and destination.
Can the aircraft change?
The aircraft may change for operational reasons. Your contract should explain the permitted replacement standard, how you will be notified and your rights if this happens.
Do you offer empty legs?
We check available empty-leg flights for travellers with flexible plans. The route, timing and availability depend on the original booking.
Swiss Jet Office